Here at CV Star, we want to make all customers happy. We invested in an impressive team of CV writers and customer support agents, who can deliver the results you need. We don’t base our work on promises. We give you guarantees!
If you don’t get an invitation for an interview once you submit the CV we complete for you, we’ll revise the content free of charge. We provide this service within 35 days after we complete your order.
If you don’t get an interview within that period of time, you can contact our customer support agents and benefit from this guarantee. An interview is a call, email communication, in-person meeting, or any other means of communication with the potential employer after you send the CV.
Timely Delivery Guarantee
Unlike any other CV writing service, we allow you to set the deadline for your order. The shortest possible deadline you can assign is 24 hours. The longest deadline is 3 days. Rest assured that if we accept and process your order, you’ll get your product on time. There are no late deliveries with CV Star.
Your CV will be delivered in MS Word (.doc) and .pdf format. Our writers prefer the .doc version, since it usually fits the formatting standards of employers. Most job boards and recruiters do too.
If you don’t like the product we deliver, we will revise it upon your request. The standard revision period is 24 hours. Please, check the CV once you receive it and tell us what aspects you want us to improve.
You will be the owner of the CV, or any other job application document we deliver in accordance with your order.
However, if we issue a refund upon your request, you’ll no longer have the right to use that CV. CV Star will own the full legal rights to use it. We may use that CV for advertising purposes. You may rest assured that your personal information will remain confidential. We never expose any of the personal information of our clients to any third parties. If we decide to use the CV for advertising purposes, we will change the personal details in it.
If you are not satisfied with the product we deliver, you have the right to request a refund. In this case, you may contact our customer support agents. We ask you to send us a list of violations with your comments and concerns. We will immediately check your request. If we find that your complaints are justified, we will proceed with a refund. We analyze each case very thoroughly and do our best to make the customer happy.
Guarantee for Quality and Professionalism
CV Star has professional career advisers in its team. That’s why we can guarantee that all Star CV’s are to correct CV standards.
If you have any questions feel free to contact our Star CV Support